Although it's fun to have a product that many people want, our challenge has been to be able to take care of our customers in a good way and, not least, get them connected as quickly as possible. We have come a long way with two new appointments in positions that only deal with customers, but we still have a long way to go before we are where we want to be.
But we are constantly improving, with more staff, better internal processes, better websites and, not least, more self-help. All this to best serve our customers so that we become the preferred supplier of broadband and entertainment
